Returns & Exchanges

At Pink House, we want you to love your new style, which is why we offer a 30-day return window for all unwashed and unworn items. If your purchase isn't a perfect fit, our easy return process ensures a seamless exchange or refund to your original payment method.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your items in their original packaging, ensuring all tags remain attached and the garment is in its original condition.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking number handy until your refund is processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing