Frequently Asked Questions

Everything you need to know about shopping with Pink House.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.

How do I know what size to order?

Each product page features a detailed size guide. Since we curate various designers, we recommend checking the 'Fit Notes' section for specific measurements and model comparisons.

What payment methods do you accept?

Pink House accepts all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide! International shipping rates and delivery times are calculated at checkout based on your specific location.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey straight to your door.